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1. Introduction

This Privacy Policy ("Policy") describes how WITIWITI LLC, operating under the brand name JOLLIE ("JOLLIE," "we," or "us"), handles information we collect about you or other individuals when you visit this website, or any of our mobile applications or other web pages that link to this Policy (collectively referred to here as the "Sites").
In this Policy, we explain the types of information we collect, including personally identifiable information ("PII"), and how we use, share, and store that information and protect the privacy of PII.
For purposes of this Policy, PII about you means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.
We may change the terms of this Policy from time to time. When we make changes, we will post the amended Policy on the Sites.

2. How do we collect your PII?

JOLLIE (WITIWITI LLC) collects PII about you when you actively provide it to us, such as when you:
Create an account
Purchase our products
Sign up to receive communications from us
Respond to a survey we are conducting
Post a review of our products on the Sites
We also may collect PII about you from other sources, such as:
Our business partners
The Internet, including social media websites
The press or other print media
Other organizations or individuals as permitted under applicable law
Listed below are the types of PII that we may have collected about you within the past 12 months. Some of these types of information may not be PII depending on other information about you to which we have access.
Each type of information listed below is PII only if the information identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.

Identifiers
Such as your name, email address, shipping address, billing information, account password, or other similar identifiers.

Customer Records Information
Such as your name, shipping address, email address, telephone number, date of birth, and records of your transactions through the Sites.

Commercial Information
Such as records of products you have purchased or considered purchasing, and records of your purchasing histories or tendencies.

Internet or Other Network Activity
Such as browsing history, online search history, and information on your interaction with our Sites or advertisements. This may include hardware and browser information of your device.

Geolocation Data
Such as the approximate physical location of the device you use to connect with us online.

Sensory Data
Such as audio, electronic, visual, or similar information, including videos you may post on our Sites as part of a product review.

Demographic Characteristics
Such as marital status, age, and gender, where voluntarily provided.

3. Our Business Purposes for Collecting PII

We may use the PII we collect for a variety of lawful business purposes, including:
To fulfill your purchase orders
To respond to your questions and requests
To establish and maintain your account(s)
To provide information about our products and services, including order tracking and promotional information
To maintain subscription programs and loyalty or rewards programs
To prevent fraud, including confirming your identity
To maintain and upgrade the security of collected data
For compliance and risk management purposes
For other legally permissible business purposes, including data analysis, product development, compliance with law enforcement requests, and legal processes

4. How We May Share PII

We may share the PII we collect with service providers whom we engage to assist us with technology support, operational support, marketing, payment processing, shipping, and other services.
These providers are contractually obligated to protect the confidentiality and security of the PII shared with them.
This includes Shopify (https://www.shopify.com/), which powers our Site and processes information collected through the Sites.

5. Information We Collect Automatically Online

When you visit our Sites, we collect the following information automatically:

Technical Information
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform

Usage Information
Clickstream data
Date and time of visits
Products viewed or searched
Page response times
Download errors
Length of visits
Page interaction information (scrolling, clicks, mouse-overs)
Methods used to browse away from pages

We may obtain this information via:
Cookies
Pixel tags
Web beacons
Shopify analytics
Google Analytics

More information:
Shopify cookies: https://www.shopify.com/legal/cookies
Google Analytics tracking overview: https://developers.google.com/analytics/resources/concepts/gaConceptsTrackingOverview
Google Analytics opt-out: http://tools.google.com/dlpage/gaoptout

We also use Shopify's "Audiences" tool (https://www.shopify.com/audiences) to provide more tailored advertisements.
You may opt out of having your purchasing history included by contacting us at:
💌 info@jollienu.com
We will process your opt-out request manually.
You may block cookies using your browser settings; however, this may limit certain features of the Sites.
Our Sites currently do not respond to "Do Not Track" signals.

6. Data Retention

We retain your PII, including transaction data, for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
We implement reasonable organizational, technical, and administrative safeguards.
All direct payment gateways comply with PCI-DSS standards.

7. Updates to Your PII

If you would like to update PII you have provided to us, you may contact us using the information listed in the "How to Contact Us" section below.

8. Site Use Limitations and International Data Transfers

Our Sites are not intended for children under the age of 13.
If we discover that we have collected PII from a child under 13, we will delete such information.
Our Sites are operated in the United States.
By using the Sites, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
If your transaction involves a third-party provider (such as a U.S.-based payment gateway), your PII may be subject to U.S. law.

9. Links to Other Websites

Our Sites may contain links to third-party websites.
We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. California Residents Privacy Rights

A. Right to Know
California residents may request to know:
What PII we have collected
Why we collected it
With whom it has been shared (excluding service providers)
You may submit a Categories Request or a Specific Pieces Request.

B. Right to Request Deletion
You may request deletion of your PII unless we have a legal basis to retain it.
Verification of identity may be required.

C. How to Submit a Request
To request access or deletion, email:
💌 info@jollienu.com
You may submit a request on your own behalf or authorize an agent.
We will verify your identity before fulfilling any request and aim to respond within 45 days.

11. How to Contact Us

If you have any questions regarding this Policy, please contact:
💌 info@jollienu.com
JOLLIE (WITIWITI LLC)

📬 1080 BRICKELL AVENUE, APT 2309
MIAMI, FL 33131

12. Messaging Terms

If you opt into SMS or other messaging communications, you agree to our applicable Messaging Terms and Messaging Privacy Policy, which are incorporated by reference.